During an emergency, fire wardens help evacuate staff and visitors. Fire wardens learn how to respond to the alarm and evacuate, in addition to learning how to assist those in the community who may have more difficulty evacuating, such as the elderly and disabled. Fire wardens learn how to clear a room, communicate with the command and the emergency services to report a safe evacuation. Drills simulate emergencies wardens will frequently deal with in order to build confidence and a greater sense of responsibility. Training is written and delivered in direct language.
Visitors who may be obstructing the emergency are often the most difficult to manage. Fire wardens learn to plan for and manage many of these types of emergencies. Thus, fire wardens are calm, confident, and compliant with Australian safety standards.